Find the Right Support for You

Browse by support category, by goal, or tell us what you need and we will point you in the right direction. Every pathway is free to explore.

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Matching You to the Right Support

Safe Hands Disability provides a full range of NDIS-funded supports across Newcastle and the Hunter Region. Not all services suit every participant — this page is designed to help you quickly identify which services match your current goals and daily challenges.

Services are grouped by support type below. Each card includes a brief description and a list of the goals that service typically helps with. If you are still unsure, scroll down to the Not Sure? section or contact our team directly.

Everyday Living & Community

Practical supports for day-to-day life, routines, transport, and getting out into the community

Daily living support
Everyday Support

Daily Living Support

Hands-on support with personal care, household tasks, and maintaining safe, comfortable daily routines at home and in the community.

  • Getting dressed, grooming, and personal hygiene
  • Meal preparation and household tasks
  • Managing routines and building independence
Learn More
Transport support
Everyday Support

Transport Assistance

Safe, reliable support to travel to appointments, activities, social outings, and services across Newcastle and the Hunter Region.

  • Medical and therapy appointment travel
  • Social outings and community access
  • Building confidence using public transport
Learn More
Community participation
Community

Community Participation

Supported access to social groups, community events, recreation, volunteering, and civic activities to grow connection and confidence.

  • Joining social and recreational groups
  • Building friendships and reducing isolation
  • Volunteering and community contribution
Learn More
Lifestyle support
Everyday Support

Lifestyle Support

Flexible support focused on quality of life — hobbies, recreation, fitness, and the everyday activities that matter most to you.

  • Pursuing hobbies and personal interests
  • Health and fitness routines
  • Learning new skills in a supported environment
Learn More

Therapy & Clinical Supports

Allied health and therapeutic services that improve function, independence, and wellbeing

Occupational therapy
Allied Health

Occupational Therapy

OT assessment and support to improve independence in daily tasks, home modifications, equipment prescription, and functional capacity.

  • Home safety and equipment assessment
  • Functional capacity evaluations for NDIS
  • Improving independence in self-care tasks
Learn More
Psychology and mental health
Allied Health

Psychology & Mental Health

Evidence-based psychological support for anxiety, depression, trauma, and the emotional challenges that can come with living with a disability.

  • Managing anxiety, stress, or mood
  • Trauma-informed therapeutic support
  • Building resilience and emotional regulation
Learn More
Physical therapy
Allied Health

Physical Therapy

Physiotherapy referrals and support to address pain, improve mobility, manage neurological conditions, and build physical strength.

  • Pain management and recovery
  • Neurological and mobility conditions
  • Strength and movement programs
Learn More
Speech language therapy
Allied Health

Speech & Language

Support for communication, language development, swallowing difficulties, and the use of augmentative and alternative communication (AAC).

  • Improving spoken communication and language
  • AAC device support and training
  • Swallowing and feeding difficulties
Learn More

Employment & Technology

Supports to help you work, use assistive tools, and reach your vocational goals

Employment support
Employment

Employment Support

Pre-employment skills, workplace readiness, job-seeking support, and assistance to maintain employment once you secure a role.

  • Resume, interview, and workplace skills
  • Finding and applying for suitable jobs
  • On-the-job support and retention
Learn More
Assistive technology
Technology

Assistive Technology

Assessment, prescription, training, and ongoing support for AT ranging from low-tech aids to complex equipment and smart-home systems.

  • Mobility aids, wheelchairs, and walkers
  • Communication devices (AAC, voice output)
  • Home automation and smart-home AT
Learn More

NDIS Planning & Family Supports

Help navigating the NDIS, coordinating your plan, and supporting families and carers

Support coordination
NDIS Planning

Support Coordination

Expert support to understand your NDIS plan, connect with providers, coordinate your services, and prepare for plan reviews.

  • Understanding and activating your plan
  • Finding and connecting with the right providers
  • Preparing for NDIS plan reviews
Learn More
Family support
Family & Carers

Family Support

Support, information, and respite options for families and carers who provide disability support to a loved one at home.

  • Carer respite and time off
  • Information sessions and skill-building
  • Connecting with carer support networks
Learn More

Not Sure Which Service Fits?

Use these goal-based prompts to find the right starting point — or call us and we'll do the matching for you.

Team discussing options

"I want to…" — Browse by Goal

Not everyone knows service names — start with what you want to achieve.

GOAL

Live more independently at home

Daily Living Support ›
GOAL

Get to appointments safely

Transport Assistance ›
GOAL

Make friends and feel less isolated

Community Participation ›
GOAL

Move better and manage pain

Physical Therapy ›
GOAL

Communicate more effectively

Speech & Language ›
GOAL

Improve my mental wellbeing

Psychology & Mental Health ›
GOAL

Get assistive equipment or devices

Assistive Technology ›
GOAL

Understand and use my NDIS plan

Support Coordination ›
GOAL

Pursue hobbies and activities I love

Lifestyle Support ›
GOAL

Support a family member with disability

Family Support ›
GOAL

Find or keep meaningful work

Employment Support ›
GOAL

Learn to do everyday tasks more safely

Occupational Therapy ›

How Our Service Matching Works

From your first enquiry to your first support session — here is how we make it simple.

1

Tell us your goals

Share what daily challenges or outcomes matter most to you right now. No forms required — just a conversation.

2

We review your plan

Our team reviews your NDIS plan funding categories to confirm what supports are available to you at no out-of-pocket cost.

3

We match and recommend

We recommend everyday supports and specialist referrals that fit your plan and your life — with no obligation to proceed.

4

Service agreement

We provide a plain-English service agreement outlining who, what, when, and where — fully compliant with NDIS Practice Standards.

5

Start and review

Supports begin on your schedule. We check in regularly and adjust as your needs, plan, or goals change over time.

No referral needed to start a conversation. Call us on 0466 441 662 or send a message online. For formal intake, you can also submit a referral form.

Common Questions

Yes. Many participants receive multiple supports simultaneously — for example, daily living support alongside psychology and community participation. Your NDIS plan will have separate budget categories, and we help you use them in a coordinated way so you are not double-booked or working at cross purposes.
No referral is required to contact us or have a discussion. You do need an active NDIS plan with the relevant funding category to access services. If you already have a support coordinator, they can also make a referral on your behalf via our referral form.
Supports can be adjusted at any time. We build regular review points into every service agreement and can add, reduce, or swap services as your circumstances evolve. You are never locked in — NDIS participants have the right to change providers at any time, with reasonable notice.
We can help you understand how the NDIS works and whether you may be eligible. We can also connect you with planning resources and guidance. However, most of our funded support services require an active NDIS plan. If you are applying for the first time, our team can point you to local LAC (Local Area Coordination) contacts.
Typical intake is 1–2 weeks from initial contact to your first support session, depending on service type and current availability. Urgent situations are assessed on a case-by-case basis. To start the process quickly, have your NDIS plan number and plan period dates ready when you call.
Support team

Ready to Get Started?

Whether you know exactly which service you need or you just want to have a conversation, our team is here to help — no pressure, no jargon.

Make a Referral Talk to Our Team