We coordinate referrals across a wide range: physical therapy, speech & language, occupational therapy, assistive technology, family support, psychology & mental health, daily living support, community participation, employment support, and education services. View all services.

The quickest way is to create an account - you can then book an appointment directly through your dashboard, fill in your NDIS profile, and our team will follow up with you. Alternatively, call us on 0466 441 662 or send us a message using the form on this page.

No - while many of our clients use NDIS funding, you don't need an active plan to get in touch or start the process. We can help you understand your options and guide you through applying for the NDIS if you haven't started yet.

We work with clients using NDIS funding (self-managed, plan-managed, and NDIA-managed), private health insurance, and out-of-pocket payments. If you're unsure which applies to you, contact us and we'll help you figure it out. View our resources guide.

We're based in Newcastle, NSW and currently provide support coordination across Newcastle, Lake Macquarie, Maitland, the Hunter Valley, and surrounding regions. View all service areas. Remote and telehealth options are available for some services.

After your initial contact we aim to have an introductory conversation within 1-2 business days. How quickly services begin depends on your NDIS plan status and the providers involved, but our goal is always to get things moving as fast as possible.

Yes. We are a support coordination service, which means we help you find and connect with providers - not assign them to you. You have full choice and control over who delivers your supports. We'll present options and respect your preferences.

We ask for at least 24 hours notice to cancel or reschedule an appointment. We understand emergencies happen - if you need to cancel last-minute, just contact us as soon as possible via phone or through your client dashboard and we'll sort it out.